If you still need help after checking the articles in our Help Center, Greetigram’s contact page is the best place to start.
How to reach support
Go to the Contact Us page and fill out the contact form with:
- Your name
- Your email
- Your message
Once you submit your request, the Greetigram team can review the details and point you in the right direction.
What to include in your message
To get faster help, include as much useful detail as you can, such as:
- What happened
- How you sent the Greetigram
- The recipient’s email address or phone number, if relevant
- When the issue happened
- Any steps you’ve already tried
When to contact support
It’s a good idea to contact support if:
- Your recipient did not receive their Greetigram
- You entered the wrong email address or phone number
- Your card is not opening properly
- You have a billing or plan question
- You are not sure what to do next
Before you reach out
You may be able to solve the issue faster by checking:
- The Help Center
- The FAQ page
- Spam or junk folders, if the card was sent by email
- Whether the email address or phone number was entered correctly
Quick summary
If you need help, use the Contact Us form and include clear details so the Greetigram team can help you faster.
The more specific you are, the easier it is to get the right answer.