Because Greetigram products are personalized digital products, we do not accept returns or cancellations for non-defective products once a card has been purchased or scheduled for delivery.
We provide replacements, exchanges, or refunds when there is a verified technical issue, delivery failure, defective digital experience, or another product-related problem.
Because Greetigram products are delivered digitally, no physical return or return shipping is required.
If you experience an issue with your order, please contact us within 7 days of purchase at [email protected].
After reviewing the issue, we may provide a replacement, redelivery, exchange, or refund at no additional cost.
Our goal is for every Greetigram to arrive on time and create a memorable experience for your recipient. If something goes wrong, we're here to help make it right.
For customers located in the European Union: By purchasing a personalized digital product and requesting immediate delivery or access, you expressly consent to the immediate performance of the service. Once delivery or access has begun, you acknowledge that your statutory right of withdrawal may no longer apply, to the extent permitted by applicable law.
